Student Guide: Academic Support services

Contact: Rosella Ambrosi

Location: A-269

For questions about absences, support services, or to discuss circumstances that are affecting your academic performance, send a MIO to Rosella Ambrosi at the Office of the Associate Dean, Student Success.

Academic Advisors (Room A-269)

• Maria Elena Abraham
• Tanja Geurtsen
• Isabelle Gryn

Academic Advisor, Academic Support Services (Room A-322)

• Patricia Arbelaez

Academic Advisor, Student Success (Room A-210)

• Jennifer Mancini

How we can help: Academic advisors support students on matters related to registration, course drops, academic success, study skills, university applications (in Canada and abroad), scholarships, and summer school. Advisors can also answer questions about the Institutional Policy on the Evaluation of Student Achievement (IPESA). 

How to reach us:

• send a MIO to any one of the Academic Advisors listed above
• book a meeting in Omnivox using the “Academic Advising/Counselling Appointments” module
• attend drop-in hours, when no appointment is necessary; drop-in days, times and modalities (online or in-person) will be posted in Omnivox 

For further information: visit the Support Services section of the Marianopolis website.

Contact: Laura Paris

Location: A-256

How we can help: Students who experience difficulties in a specific course can benefit from one‐on‐one tutoring to improve their performance in that course, gain confidence about the course material and develop active learning and critical thinking skills. Most tutors are Marianopolis students, while some are recent graduates. Tutors are selected on the basis of their strong academic performance in a particular discipline as well as their communication and interpersonal skills. All tutors go through an interview process and participate in a training workshop. Tutoring is offered at no extra cost.

How to reach us:

For questions about the tutoring service and to discuss individual tutoring needs, send a MIO to Laura Paris. Use the online forms to apply to receive tutoring, to apply to become a peer tutor, or to apply to become an alumni tutor.

For further information: visit the Support Services section of the Marianopolis website.

Contact: Scott Zochowski

Location: I-402

How we can help: Students can improve their English language ability with the help of professional support offered through the Writing Centre. We can provide help with grammar, sentence structure, speaking and pronunciation, reading skills, and learning how to revise your graded essays for grammar errors. 

How to reach us:

• For more information, please send a MIO to Patricia Arbelaez of Scott Zochowski.

For further information and resources: read the tip sheets on the English, French and Math Support LibGuides and visit the Support Services section of the Marianopolis website.

Contact: Fanny Larivière

Location: F-305

How we can help:

Students enrolled in the 602-009 French class are automatically assigned individual sessions with French monitors to supplement class instruction. Students enrolled in 602-100 and 602-LPW are encouraged to used the service on a voluntary basis.

If you need help in French, you can also see on the French Language Monitors in room F-305 on Tuesdays and Thursdays from 1:15 to 2 p.m. 

How to reach us: send a MIO to Fanny Larivière.

For further information and resources: visit the Support Services section of the Marianopolis website; Peer Tutoring is also available for French courses.

The Mathematics and Science Departments have set up a team on Microsoft Teams where you will find all Mathematics and Science teachers' office hours schedules, as well as specific instructions on how to attend them.

You can join the team by logging on to Microsoft Teams, clicking on "Join or create a team", choosing "Join team with a code", and using code the following code: 34rifp6.  Instructions on how to join and how to see the office hours schedules can also be found here.

Once you have joined the team, you will find one channel for each discipline (biology, chemistry, computer science, mathematics, physics). In each channel, you can access the list of office hours either by looking the the channel's files, or by clicking on the "office hours schedule" tab (you might have to click on "more" in order for that tab to show).

Remember that you can attend any teacher's office hours when you have questions or need a bit of help with one of your courses; simply follow their instructions as posted in the schedule, and they will be happy to help you!

Please note that in order to respect health and safety protocols, teachers may need to minimize the number of students in his/her office.

Contact: Ethan Wong (Math monitor)

                Veronique Godin (Department Chair, Mathematics)

Location: I-402

How we can help: The Math Monitor works one-on-one and in small groups with students to address difficulties in pre-calculus concepts. Individualized plans are created to target skills improvement in polynomial functions, exponential & logarithmic functions, graphs, trigonometry, etc. 

How to reach us: 

• send a MIO to Ethan Wong (Math Monitor) or Veronique Godin (Math Department Chair)
• speak to your Math teacher to request Math Monitoring
• book a meeting in Omnivox using the “Academic Advising/Counselling Appointments” module 

Contacts:

• Dr. Ioana Constantinescu, Adapted Services Counsellor
• Sophia Barnard, AccessAbility Technician
• Cristina Capogrosso, AccessAbility Assistant

Location: A-260

How we can help: The AccessAbility Centre provides services and accommodations to students with documented disabilities such as learning or physical disabilities, ADHD, visual and auditory impairments, and mental health and temporary disabilities. They also help all Marianopolis students with time management and organizational skills.

How to reach us:

• send a MIO to Ioana Constantinescu or Sophia Barnard
• come see us in the AccessAbility Centre (Room A-260) 
• book an online meeting in Omnivox using the “Academic Advising/Counselling Appointments” module for support with organizational skills, time management and study skills.

For further information: visit the Accommodations section of this Guide and the Support Services section of the Marianopolis website.

How we can help: Librarians provide research and citation support, including guidance on how to use the catalogue and online databases, and information on academic integrity and different citation styles. 

Location: C-202

How to reach us: 

• The Library offers its services and resources online and on campus. First-year students will learn more about the Library in the Library Orientation session that will take place in all English 101 classes in the first couple weeks of the semester.
• The Library is open Monday to Friday, from 7:30a.m. to 5:00p.m.
• You can borrow all items from the Library at the Circulation Desk at the far end of C-202. While the renovations are being completed on the C-102 level of the Library, please request any items from the Library’s Circulating Collection at the Circulation Desk and we will retrieve the books for you.
• Starting on August 17, contact us in real time through LibChat
• Send us a question via LibAnswers, open 24/7.

For further information: 

• Visit the Library webpage to search the catalogue and online databases
• Peruse the Library’s collection of LibGuides on various topics, including general research help, tailored assistance for specific assignments in your courses, and extensive citation style guides for MLA, APA, and Chicago citation formats.

How can we help:  Information Technology Services (ITS) supports all members of the Marianopolis community with their technology needs while equipping the College with a wide array of technological tools for teaching and learning.

Location: A-358

How to reach us: Students who need help with a technical issue should open an ITS Support ticket. Visit the Hub and select “My TLT Support” then “ITS Support Form.” An ITS technician will respond by MIO with an appointment time. 

Contacts: Cara Tanzini, Nerojini Kannuthurai

Location: A-215

How can we help: Transcripts, letters of attendance, and other official documents can be ordered easily via Omnivox, under “Document Request.” You can also see your grades and your unofficial transcript under “Final Grades.”

How to reach us: 

• send a MIO to Cara Tanzini or Nerojini Kannuthurai
• send an email to e.services@marianopolis.edu
• Hours: 
  • Monday, 8:30 am – 11:30 am, 1:30 pm – 4:30 pm
  • Tuesday – Friday, 8:30 am – 12:30 pm, 1:30 pm – 4:30 pm

 For further information: visit the Support Services section of the Marianopolis website.

• Your teachers will indicate the books and materials you will need to buy for your courses on your course outlines, which will be distributed in the first week of classes or earlier. Please check Omnivox daily to make sure you read all MIOs from your teachers and program coordinator and review any documents posted in your Léa classes.
• You will be able to purchase many of your course materials online; books will be available through the bookstore at Concordia University’s downtown campus (please follow the instructions below) and other bookstores (check your course outline for more info from your teacher), and your course packs will be available via Eastman’s online sales platform. You can also consult the Secondhand Book module in Omnivox for used copies. You can search by book title, ISBN, author name, course number, or course title.
• For some of your courses, your teachers may ask you to buy specific material (e.g. art supplies) from the College. If this applies to you, you will receive details in Omnivox from your teacher. Please check your course outlines for more information.